BrothersIT Service Status and Announcements

All Services are Up and running

Our Rates

AD-HOC CALLOUT AND LABOUR RATES ARE CURRENTLY AS FOLLOWS:

TIER 1 LABOUR: Basic Support @ R500 per hour
1. Desktop support; removal of local viruses, trojans and malware;
2. Setup of non-managed printers and peripherals,
3. Home user setups (exc. domains / VPNs)

TIER 2 LABOUR: Intermediate/Basic Engineering Support @ R600 per hour
1. Setting up of domain users; exchange mailboxes; Active Directory
2. Intermediate desktop Support: ADSL/WIFI setup or modifications;
3. Basic setup of IP devices such as printers, VOIP phones, wireless AP’s, Cam’s.

TIER 3 LABOUR: Intermediate Server Support @ R700 per hour
1. Server repair and maintenance ; Update screening and approval (including the sandbox process)
2. VPN : Setup, Configuration, lite troubleshooting ( but not design )
3. Managed IP devices Management: Switches, Routers, basic VLAN config ( but not design )
4. Disaster Recovery and Backup : Installation, configuration

TIER 4 LABOUR: Advanced IT & Design @ R800 per hour
1. Server and Active Directory structure;
2. Virtual Private Networks or Multiple networks routed to each other;
3. Wireless/Wired Infrastructure for multiple network segments
4. Virtual Lanning across switches / routers
5. Cloud Solutions design and planning

BITSEC LABOUR: Any and all CCTV related tasks @ R500 per hour

BrothersIT standard trading hours are : Mon-Fri from 08:00 to 17:00.

After hours are billed at 1.5x the standard rate :
Weekly 17:00 to 22:00 + Saturdays 09:00 to 21:00

Sundays are billed at 2x the standard rate : 09:00 to17:00

Public holidays are billed at 2x the standard rate.

Calling our office number will redirect you to the standby technician.

Travel Fees are billed at a rate of R7.00 per kilometre from where the consultant/technician/engineer begins his/her journey until he/she arrives at the requested location.

All Prices are Ex VAT

Interest on overdue accounts will be handled as per the following:

1. A basic administration fee of R100 per month will be billed to the client for each month the account is overdue.
2. Interest on overdue accounts/amounts will accrue at a rate of 10% per month.

Debit Order facilities available

General Newsletters

BrothersIT

BrothersIT is a business passionate about making people and technology meet on common ground.

NEED HELP?

BrothersIT can provide technical support without you leaving your work station.

FOLLOW US

Share This

Share This

Share this post with your friends!